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Careers

Solideal is a leader in industrial and construction equipment tire industry. Solideal is unique in the marketplace due to the fact that it manufactures and distributes its own product. Founded in 1985, Solideal has quickly grown to become an industry market leader through innovation, and commitment to excellence by every associate at every level of the organization.

"People are our most important asset". We've all heard that once or twice before during our careers. What makes it different this time? At Solideal, it's not just something we say, it's what we believe. In our quest of continuous improvement, we have committed to not only grow our business, but our people. A great investment is the continuing education opportunities and tuition assistance, as well as, customized Leadership and Professional Development training via the "Solideal U" program.

Solideal values its associates by offering a full line of comprehensive benefits, including health insurance (medical, dental, vision), 401(k) savings plan, health and dependent care flexible spending accounts (FSA), basic and supplemental life insurance, short-term and long-term disability, and employee assistance program (EAP).

The Solideal team of professionals is as diverse as the markets we serve. Attracting, retaining, and developing our people is the goal. We are always seeking to identify individuals who share our entrepreneurial spirit, drive, and passion for achievement. Solideal offers exciting careers in all functional areas that combine synergies to create a truly dynamic, successful, and unique organization.

Are you ready to join a great team and become a leader?

Thank you for taking the time to visit solidealusa.com and our careers section.

Sincerely,
Human Resources

Sales Representative - Midwest

Full-Time

Overall Function

The Sales Representative is required to:
• Meet sales objectives while maintaining and adding to customer base.
• Continuously improve knowledge of product, services and equipment
• Adherence to all safety policies set forth by SUSA; using appropriate safety gear and or equipment when necessary.
• Adherence to company policies
• Provide professional customer service;
• Take measures to ensure long term relationships.

Main Duties and Responsibilities
• Consistently meet and exceed SUSA approved budget
• Increase sales volume within territory
• Maintain and add to customer base
• Call Reports
• Identify daily as to which part of the territory is worked.
• Highlight changes to key personnel, addresses, discounts, types of product, etc.
• Contact one new account each working day.
• Follow up on every lead within 1 working day of receipt and follow up with verbal or written report to the individual that provided the lead.
• Build and maintain customer files with current pricing structure
• Develop relationships with key people at all accounts and keep them informed of all new products.
• Review sales invoices on a daily basis and where necessary, make notes in customer file so that further action may be taken.
• Keep personal and business vehicles clean both inside and out.
• Assist Accounts Receivable in recovering past due monies.
• Follow safety policies of all customers’ when at a customer location
• Review all accounts with special pricing whenever price changes occur.
• Inform all accounts of pricing changes that may affect them
• Follow company procedures and supervisor’s instructions

Required Skills
• Previous sales experience strongly preferred
• Effective presentation skills
• Current understanding of competitive marketplace
• Analyze and understand customer needs
• Ability to read and write at a college level
• Time management and organizational skills
• Ability to communicate positively with customers and co-workers.
• Proficient use of computers and Microsoft Office Suite (Word, Excel, Windows, etc.)
• Valid driver’s license
• Ability to work independently
• Initiative and problem solving skills
• Capable of learning quickly

E-mail Resumé: tichia.fleming@solidealusa.com

ERP Database Specialist

Full-Time

Overall Function and Responsibilities
• Ideal candidate has experience in deploying/managing/troubleshooting Epicor in a hosted model using Citrix as a delivery platform.
• Provide break/fix support for the in scope Epicor Client applications.
• Provide user assistance related to the in scope Epicor Client Applications. Support is focused on end-user productivity.
• Expand Epicor system functionality to support the dynamic business environment.
• Implement new Epicor functionality including, business units, new company codes, plants, sales organizations, etc., and new modules or sub-modules.
• Authorize enhancement items and provide requirements
• Provide estimates and proposed schedules for enhancements to assist in establishing enhancement priorities
• Develop and maintain test data and repositories.
• Conduct unit, functional, system, performance, load, stress, integration and regression testing associated with the enhancements.
• Provide guidance related to Epicor and effective support of related business processes.
• Uses expertise of work experience and technical knowledge to resolve issues surrounding the ERP system including database support and report generation or maintenance.
• Works with technical and/or company staff to resolve recurring problems and handles issues with systems, procedures and products
• In regular intervals communicate with all users in all areas of the systems engineering functions and in general provide updates on all activities of the department.
• Resolves computer system users’ technical problems in a centralized Data center/call center/help desk Citrix based networked operating environment
• Support production systems during all business working hours. Also as need basis available 24 x 7 to provide any necessary overall system support services
• Proactively build good relationships with the network user community and other personnel for solving work-related issues
• Directly work with the director and the rest of IT staff in assisting to manage & maintain all functions relating to the data center and the network infrastructure
• Relies on extensive experience and judgment to plan and accomplish goals
• Pursue educational opportunities for acquiring knowledge beyond area and scope of current responsibility

Required Education and Skills
• Degree in job specific area with 2-4 years of experience in the field or other work experiences in a job related area.
• Minimum of 2-4 years experience supporting end users and IT systems in and ERP system using an EPICOR Enterprise, Microsoft SQL Server environment or comparable system (i.e. SAP, Great Plains)
• Ability to program in SQL and create user reports in Crystal Reports.
• Detail knowledge of SQL 2005 and Crystal Reports XI to include Business Objects Business Intelligence Platform
• Experience in implementing SQL based systems like Epicor Enterprise in a MS SQL environment
• Excellent people skills with exceptional oral and written communication skills
• Excellent and versatile computer skills in a Windows environment (includes Excel, Word, Access) Information systems analysis and integration skills
• Strong analytical, troubleshooting, and problem-solving skills
• Proven ability to multi-task and work through ambiguous requirements
• Working knowledge of network components, terminology, and processes
• Organization and time management skills
• Leadership skills and People / Organizational change skills
• Familiar with relational database concepts, and client-server concepts.
• Possesses excellent professional and personal skills in interfacing with internal staff from multiple locations, peers and vendor partners

E-mail Resumé: tichia.fleming@solideal.com

Service Technician - Knoxville, TN

Full-Time

Overall Function

• The Service Technician is required to:
• Service customer product as specified on the customer order
• Work with the highest regard for personal safety and the safety of others.
• Continuously improve on the knowledge of products and services offered by Solideal USA, Inc.

Main Duties and Responsibilities

• Read job specifications to determine machine adjustments and material requirements.
• Sets stops or guides to specified length as indicated by scale, rule or template.
• Dismounts and mounts tires as specified by the customer order.
• Fills each tire with required quantity and type of chemical and/or substance as noted by the manufacturer’s specifications.
• Observes machine operation to detect work piece defects or machine malfunction.
• Performs minor machine maintenance such as oiling, cleaning or replacing consumable parts.
• Service customers courteously and efficiently at all times.
• Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles
• Ensure all tools and servicing equipment are clean and tidy
• Assists other personnel in stacking, marking, packing and transport of the finished product.
• Support warehouse team by filling orders and unloading shipments as required by the Manager.
• Follow company procedures and supervisor’s instructions.
• Report to the Service Manager immediately:
• Problems with co-workers
• No available stock
• Material that does not meet quality standards
• Equipment that requires maintenance
• Delays at Customer’s site, problems with trucks or tires before servicing
• Accidents or concerns about safety or potential hazards

Required Skills/Training

• Must have a valid driver’s license and clean driving record
• Previous experience in an industrial environment and/or mechanical aptitude preferred
• Ability to communicate with customers professionally and courteously
• Punctual, reliable and willing to work overtime when needed.
• Ability to lift at least 50 pounds

E-mail Resumé: tichia.fleming@solideal.com

Diversity Statement
Solideal USA is committed to provide equal employment opportunities without regard to race, national origin, color, gender, age, religion, disability, veteran status, or sexual orientation. Solideal USA complies with applicable federal, state and local regulations governing non-discrimination in employment not only because it's the law, but because it's the right thing to do. Diversity in our workforce is a strong competitive advantage, and simply good business.