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Service & Support

SERVICE FOR INDUSTRY

We know that downtime costs you money! That is why Solideal operates over 35 service centers and over 70 service trucks. It is, by far, the most extensive and efficient mobile tire-pressing fleet in the world. With extensive product knowledge and training, Solideal's Service Technicians have the skill and experience to fully service the array of tires and wheels we supply to Industry.

Our service experience is one of our greatest assets in supporting dealer and distributor customers across the USA.

In addition to our wholly owned service centers, Solideal has developed a network of dealers and distributors that reach from coast to coast. So whether you're in the mountains of Los Angeles or working the docks in Miami, Solideal USA can provide the service and products you need.

QUALITY MANAGEMENT

Solideal USA first achieved ISO certification in 1999 and has since renewed and expanded its certification across the entire distribution and service center network. Today our ISO 9001:2000 registration helps to ensure that every order is processed with the same high quality and safety standards.

WARRANTY

Solideal USA Lifetime Tire Guarantee

All Solideal products are guaranteed to be free from defects due to materials and workmanship.

If a product is defective upon our examination and analysis, Solideal USA will provide an allowance against the original purchase price. The allowance will be determined by Solideal USA, to be applied toward the purchase of a new product, based on the remaining un-used portion of the tread or warrantable lifetime on the defective product.

The cost of transportation, service, and sales tax, already paid will be borne by the owner of the Solideal product making the claim. Warranty will not apply if the Solideal product has been installed, altered, repaired or misused in any matter whatsoever, which, in our opinion, has affected performance.

This warranty is for the exclusive benefit of the owner and this warranty is not assignable.

CONTACT:

End User: For after-sales service, please contact your dealer representative. For new enquiries, please click here to identify a dealer near you.

Dealer: Please contact Solideal USA Customer Service.
E-Mail: Customer.Service@solidealusa.com